Click here to see final PROTOTYPE

Click here to see final PROTOTYPE

01. OVERVIEW


My friend Randy, who is a co-founder of Unus Mundus, reached out to me to help give the current website a design renewal. Unus Mundus collaborates with artists to provide amazing art, music, fashion and events. Half of the proceeds go to the charity chosen by the artist who we are promoting.

MY ROLE

UX Designer

RESPONSIBILITIES

Conducting interviews, wireframing, prototyping, conducting usability studies, iterating on designs.

DURATION

5 months February 2022 - June 2022

Tools

Adobe XD

<aside> ⚠️ THE PROBLEM Through the website, users have difficultly in understanding what the brand does. Design elements are inconsistent and does not build trust in users. Lack of product photos and information increases barrier to purchase a product online.

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<aside> 🎯 THE GOAL To rebuild the website so that users can understand what the brand does at first glance. Consistent design that leads to increased trust and brand affinity in users. Improved product pages that decrease barriers to purchase online through the site.

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<aside> ✅ IMPACT Improved usability based on usability tests.

****Great feedback from client: ”That looks f**king cool. Yes, that’s exactly what I want.” - Founder

Expected Impact on Launch: Increased branding awareness, sales and cart conversion rate.

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02. IMPROVING THE USER EXPERIENCE


I found 5 users to go through the website and think aloud their impressions and what they find hard to use or understand. Based on this I summarized the following findings:

Doesn’t Know What the Brand Does at First Glance

I don’t quite understand what they do. Are they a fashion brand? I think it is good that they donate to charity though. - User A

Home Page

Home Page UX Problems.png

Charity Page

Charity Page UX Problem.png

Needs More Product Information and (Bigger) Photos

I want to see more photos of the products or at least bigger photos but when I click on them nothing happens. - User B

Store Page

Product Page UX Problems.png

Lack of Consistency in Design Leads to User Mistrust

Is this brand really legit? It looks a little amateur. - User C

Who We Are Page

About Us Page UX Problems.png